Omikuji Support
Last updated: September 3, 2026
1. Contact Us
For questions about Omikuji (the "App"), or to report a problem, please write to
support@mainichi-apps.win
A reply may take a few days. When reporting a problem, it helps if you can include:
- Your device (for example, iPhone 15 / Android)
- The app version (if the settings screen shows one)
- Which screen you were on, and what you did when it happened
2. How to Use the App
- Tap the fortune cylinder to draw a slip. A singing bowl sounds once as you draw.
- What you drew is kept in your history; the screen shows the 30 most recent draws.
- You can close the App and pick up where you left off next time.
3. Frequently Asked Questions
- Is what I record sent anywhere?
- No. Records are stored only on your device. There is no account and no sign-in, and nothing is sent to an external server. See the Privacy Policy for details.
- How do I delete everything?
- Everything the App stores lives only on your device. If the App offers a way to erase your records you can use it, and deleting the App removes all of them in any case. This cannot be undone.
- Can I move my records to a new phone?
- Not at the moment, because the records live only on your device. On a new device you start again from scratch.
- Does it work offline?
- Yes. Everything works on your device, so every feature is available in airplane mode. (the first time a typeface is needed the App downloads the font file from Google's font servers. If either fails, nothing about the App changes. See "Network Communication" in the privacy policy.)
- Are there ads or in-app purchases?
- No.
- How far back can I see my draws?
- The screen shows the 30 most recent. Older ones are not displayed, but they remain on your device.
- How many fortune levels are there?
- Seven, from the best (dai-kichi) through to the worst (dai-kyo).
- Are the fortunes accurate?
- They are meant as entertainment, not fortune-telling or diagnosis. Please enjoy them as a bit of fun.
4. If Something Goes Wrong
- Close the App completely and open it again.
- If that does not help, restart your device.
- Check the App Store / Google Play for an update.
- If it still happens, email support@mainichi-apps.win with the three details listed above.
Reinstalling the App can fix some problems, but it also erases your records. Please treat it as a last resort.
5. Related Pages